UPDATE ON CORONAVIRUS (COVID-19) MARCH 27 2020
YOUR DOCTOR'S VISIT WILL BE DONE BY TELEPHONE AT THE SCHEDULED TIME AND DATE AS OUR CLINIC LOCATIONS ARE CLOSED.

ALL SLEEP STUDIES ARE CANCELLED UNTIL FURTHER NOTICE AND WILL BE RESCHEDULED- SEE BELOW.

EFFECTIVE IMMEDIATELY ALL DOCTOR'S VISITS WILL BE BY TELEPHONE:
Effective immediately all consultation or follow up appointments with our doctors will be via telephone. Please make sure you provide us with a phone number and email address, if you have one, for the meeting with the doctor. Please email us at reception@sleep-clinic.ca with this information. If we have already phoned you or emailed you then there is no need to provide further information. Please reduce all unnecessary calls to our office during this very busy time.

You will be sent an email and receive a phone call in the week before your appointment with the date and time. Please ignore the part of the message that says which clinic you will attend- all our clinics are closed and your appointment will be by phone. You should be in a private place to receive the call, where you will be able to talk with the doctor as confidentially as possible. You need to be aware that this is not as secure as seeing the doctor in person but we will make every effort to protect your privacy. Our doctors are in a private place when making the call. If you would normally have brought a family member to the appointment, feel free to have them with you on the call if that would be helpful.

YOU MUST FILL IN A PATIENT QUESTIONNAIRE BEFORE YOUR APPOINTMENT IF YOU HAVE NOT DONE ONE WITHIN THE PAST 6 MONTHS THE LINK IS UNDER THE SLEEPING LADY BELOW THIS MESSAGE.

Most of our doctors are making the calls from outside of our clinics so the call will come from a blocked or private number- please ensure that your phone is able to receive a private or blocked call. You may need a physical exam at a later date which will be arranged once our clinics reopen. If you are concerned that your call will not be secure you have the option of postponing your visit to a time when our clinics are open again.

OUR SLEEP LABS ARE CLOSED FOR THE NEXT TWO WEEKS TO ALLOW US TO ASSESS THE SITUATION AND PROTECT THE HEALTH OF OUR PATIENTS AND STAFF. PLEASE DO NOT PHONE TO CANCEL YOUR APPOINTMENT, WE WILL CONTACT YOU TO REBOOK AT A LATER DATE.

Please only phone us a week or two prior to your booked study to reschedule. We are currently experiencing a very high volume of calls. You can email us at reception@sleep-clinic.ca with "Reschedule sleep study" in the subject line and we will notify you of your new date once we know when we will be back to better capacity.

We share your concerns in this challenging time. We will update this message frequently.

Sleep Disorders Clinic doctors and staff