We require 24 hours notice to cancel any appointment.
FOR OVERNIGHT SLEEP STUDIES: If you are sick and you phone by 4pm on the day of your overnight study, the cancellation fee will be waived. If you do not show up on the night of your sleep study, we reserve the right to charge you the full cost of the sleep study at current OHIP rates if we are not able to fill the bed (current OHIP fee is $370).
You will be charged an administrative fee of $125 if you cancel within 24 hours of your study regardless of whether we are able to fill the bed or not.
If you request a late arrival for the sleep study (after 7.45pm in all locations), we will require a deposit of $125 to hold the bed. We accept MC, VISA, and debit. The deposit is fully refundable if you attend the overnight study that night. IF YOU NO SHOW FOR A CONFIRMED LATE ARRIVAL APPOINTMENT, WE WILL NOT BE ABLE TO FILL THE BED. YOU WILL BE CHARGED THE FULL OHIP FEE FOR THE APPOINTMENT CURRENTLY $370.00.
FOR DAYTIME APPOINTMENTS: If you cancel your appointment within 24 hours you WILL be charged a cancellation fee of $125. If you no show for your appointment, you will be charged the full cost of the missed appointment at current OHIP rates.